Covid-19 cabins What we have learnt from the Coronavirus pandemic is to not take things for granted, to adapt our business in the face of uncertainty and change, and to open up more ways to communicate with you, our guests.
Now as we plan to open on 4th July 2020 (government guidelines permitting) we have been developing our processes and extra cleaning routines to ensure we all stay safe.
Fortunately, we have plenty of wide-open spaces and all our accommodation units are self-contained. Whilst on holiday you can easily maintain your social distance and keep to your household groups without having to interact with others.
Initially we will be operating a social distance, self check in, but rest assured we will still be available by phone or emai l throughout your stay to deal with any queries.
LONG MOUNTAIN CENTRE
WELCOME BACK REDUCING THE RISK TO ALL
We have carried out Covid training created relevant risk assessments
Housekeepers are trained in Covid cleaning practices.
If you feel ill before your stay you must cancel your booking
PLANNING AHEAD
Things to bring along
Feel free to bring your pillows as well as your own PPE.We will not be offering towel hire, however all our bed linen is professionally washed
Bring your groceries with you or organise a delivery most of the large supermarkets deliver here or why not hyave a fresh fruit and veg box delivered from our local produce providers ready for your arrival, some local pubs have excellent takeaway menus
DISINFECTING OUR CABINS
Preparing for your stay
After our usual thorough clean your cabin will be sprayed with non-toxic disinfectant, to ensure all surfaces are treated.
ARRIVAL
Social distancing at check in
We would normally greet guests, however we will now be offering self-check in. You can still expect the same great service as we will still be around to help but at a safe distance.
Help us by arriving after 4PM
DURING YOUR STAY
We have made a few changes Extra cleaning products will be available, we will not be offering towel hire. Our little shop will be closed.
We will be offering pony trekking with restrictions, booking essential.
DEPARTURE
Help us to stay safe
We really hope you have enjoyed your stay!
Please help us by stripping beds and place linen in the bag provided. Empty the rubbish and recycling into bins on carpark. Please leave on time 10.30am, so we can prepare for new guests.
Ppe must be double bagged and place in a seperate bin to be disposed of safley
We are here to help so please contact us if you have any questions, or suggestions.
We can't wait to welcome you back!
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